Privacy Policy
At Clonym, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website https://www.clonym.in.
By using our Site or providing personal information, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you make a purchase, register for an account, or contact us, we may collect personal details such as:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed via secure third-party gateways)
b) Non-Personal Information
We also automatically collect data such as:
IP address
Browser type and version
Device type
Pages you visit and time spent on the site
Cookies and tracking data
2. How We Use Your Information
Your information helps us:
Process and fulfill orders
Send order confirmations, updates, and shipping notifications
Provide customer service and support
Improve our website functionality and shopping experience
Send promotional offers (only with your consent)
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance user experience, track usage patterns, and provide relevant advertisements.
You can choose to disable cookies through your browser settings, but some features of our site may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties only in the following cases:
Service Providers: For payment processing, order fulfillment, shipping, and customer service.
Legal Compliance: To comply with legal obligations, law enforcement requests, or protect our rights.
Analytics & Marketing Tools: We may use tools like Google Analytics or Meta Pixel for performance tracking and targeted ads.
5. Payment Information
All transactions are processed through secure and PCI-compliant third-party payment gateways. Clonym does not store your credit/debit card details on our servers.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing emails at any time by clicking “Unsubscribe” in our emails
Request data portability (where applicable)
To make such requests, contact us at help@clonym.com.
8. Security Measures
We implement industry-standard security practices to protect your information from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our site may contain links to third-party websites. Once you leave our site, we are not responsible for the content, privacy practices, or security of those sites. Please review their privacy policies separately.
10. Children’s Privacy
Clonym does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected without parental consent, we will take immediate steps to delete it.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically.